The Mystery shopper is an improvement of Sale Point tool, rather than control.
Thanks to an extensive database, the proposed Mystery Clients coincide with typical customers of each store: they are specialized in qualitative and quantitative analysis, which will be collected and sent to customers in computerized form in real time.
The Mystery Shopper can be formed for specific control activities and
It is suitable for several quantitative and qualitative visual investigations.
It goes in person at a retail store, talks with staff or other customers. He is equipped with dedicated and tailor-made apps and has a strong ability of observation by measuring response times, quality and compliance with corporate directives.
The Mystery Client can be used for your own Survey, on your distributors, partners, suppliers or to investigate competitors.